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Robert Payne:
We moved in a couple of
months ago and have absolutely loved every moment since. It is a great community
and everything is so well managed. Thank you for everything.
David Robinson:
I plan on renewing my
lease. I would refer this property to other renters!
Elif Unca:
The grounds and apartments are
beautiful, and the staff goes out of their way to be helpful.
Anonymous:
I love my apartment, and I am
extremely happy with the front office staff and maintenance staff. I had a
problem with my garbage disposal which was fixed the same day that I requested a
maintenance request. And I had three different people follow-up to verify that
the job had been done correctly.
Anonymous:
I have nothing to say but that
Stephanie has been of great help since day one. She personally took care of me
and my family and made this experience very easy. I am pleased that I live at a
place where there are professional people working for the residents.
Letter to the Property Manager from Claudia Greves:
Good Morning! I have written to you before commenting on the
fantastic service I received from Shayla and Reza when looking at and deciding
upon an apartment at Fairfax Square. Now that I am a tenant I would like to let
you know of the amazing service I countinue to receive from your
staff.
On Sunday I stopped by your office to get a copy of my lease and
Reza Pooladi warmly greeted me. I inquired about the treadmills and he
graciously took me for a tour of the gym. He is sincere, thoughful, and
extremely professional representative. The level of service he provided and the
way in which he delivered it (not rushed but with a personal and caring touch)
along with his polite mannerism shines brightly on your organization!
I
would also like to praise Speedy from your maintenance team. He has gone out of
his way to be friendly and welcoming to me and my two dogs- even giving them
treats when we encounter one another in the community. I had 2 repairs
that needed to be done in the apartment and he worked with my schedule to get
them done when it was most convenient for me! He took care of the repairs, left
the apartment as he found it, and left me a note letting me know it was done (on
the day and time we had agreed upon). I am SO impressed!
When I moved in
I met my neighbor "Ron" who told me he had been at your community for the last 7
years and loved every minute of it. I can see why. The type of service you
and your staff offer is second to none Asma!
Again, BRAVO to you and Van
Metre for having such a professional leasing office, lovely apartment community,
and outstanding people like Shayla, Reza and Speedy in your service!
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